The No. 1 Utility Billing Platform
From the office to the home office, MuniBilling's cloud-based billing solution is easy to use, secure, and helps you do what you do better.
What Do You Get as a MuniBilling Subscription Customer?
SaaS Subscription customers get all the benefits of MuniBilling's cloud-based platform with personal and exceptional service included. We are dedicated to making sure that our product works for your entity with dedicated customer success managers, real time integrated payment processing, and affordable printing services for your customer's bills. Our customizable solution is perfect for most entities, from the most advanced processes to the simplest.
Benefits of MuniBilling
Custom Built to Your Existing Processes
With our standard onboarding process, we will make sure that the platform is setup with your billing rates, services, and integrations. If you need something more, we are dedicated to making sure our product works seamlessly for your entity's unique processes.
Dedicated Success Manager
Every customer of MuniBilling gets a dedicated client success manager, committed to your success with our product. We make sure that you are successful after onboarding with frequent check in communications and available support channels.
Integrated Real Time Payment Processing
However your customers want to pay we can accept and reflect in real time. Everything from all major credit cards to ACH payments, either over the phone, through our easy automated phone payment system, or via our 24/7 online customer portal.
Bills Printed by Us or By You, Your Choice
We know printing and distributing bills can be a chore, so we have dedicated options for MuniBilling to handle all your bill printing and distribution needs. However, if you have a process that works, you can still handle all printing needs yourself.
Why Consider MuniBilling
MuniBilling is the No. 1 choice for utility billing with features like a cloud-based design, instant upgrades, customer portals standard, and thousands of integrations (and growing). We're perfect for customers of all sizes for customer service reps, billing specialists, and even technicians.
Cloud Based Billing Made Easy and Simple
You're not tied to a single office and neither should your utility billing software. Our secure, cloud-based software ensures that you will always be on the latest version whether you're at your office or remote.
Customer Portal - Simple and Standard
Our streamlined customer portal saves you time and money by giving your customers the ability to view, download, and pay bills online, see their latest meter readings, and update pertinent contact information.
Hundreds of Integrations and Counting
If you have a system we can speak to it. Accounting software, service and work order ticketing, automated meter reading and more are available. Need something more? We can work towards a custom solution.
"MuniBilling gave us the lowest cost option among those we investigated, and they had the very best references. The customers we spoke with could not say enough about how their team made it a relatively painless and highly successful transition. Our experience was exactly the same. I certainly expect we will be with them for a very long time."
"The best thing about the system is the people the take care of the customers. Systems mean nothing without strong people behind them. The front line person and their ability and attitude reflect on the entire organization and the team at MuniBilling is first class."
"We started with the support staff who worked with us to program MuniBilling to our needs and then acted as our account manager for some time. When he moved on, the other one took over and didn't miss a beat. I have always been very, very happy with the service and appreciate all the help that we have received. I look forward to working with him more as we continue."
"The accuracy of the software, it is easy to use and dependable. The programmers are willing to modify reports as requested or needed."
Solid Waste Coordinator