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Third-Party Services That Feels Like First-Party Service

Give your team back time, save money, and optimize resources by leveraging our industry expertise, freeing your team to focus on improving operational efficiency and handling only the most important issues.

How Do Our Solutions Benefit YOU?

Through various services, our team of US-based representatives helps to augment your team to keep your employees focused on other tasks and initiatives. We offer a broad spectrum of professionally managed services your organization can leverage to reduce liabilities and increase your billing operation's overall success!

Services and Solutions For All

Select a subset, or the full suite of professionally managed services to meet your organization’s specific business needs. Whether selecting one or two or to the full suite of our professionally managed services, MuniBilling is there to help you find the best solution!

Call Center as a Service

Free up your team's time by allowing our expertly trained Customer Support Team to handle your customer's questions, issues, and concerns with Call Center as a Service! Eliminate the liabilities of staffing your customer support operation by leveraging a predictable and cost-effective way to ensure your customers receive the proper quality care promptly. Through MuniBilling's tiered support system you can ensure your customer's are getting the correct level of support.

Bill Printing as a Service

Remove the labor, supply chain liabilities, and ever-increasing cost of in-house printing with MuniBilling's Bill Printing as a Service! Our commercial print partner offers cost effective resiliency by leveraging multiple print centers and redundant data centers to print your bills and notices. No longer worry over unpredictable interruptions due to weather or other environmental factors with our redundant print network.

Lockbox as a Service

Need a better way to accommodate paper check payments but want to avoid the overhead and liabilities of processing paper checks through your own team? With MuniBilling's Lockbox as a Service, you can receive payments through our supported lockbox and remove processing time with the support of our Billing Operation Specialists..

Merchant as a Service

Secure fast payments directly to your account with Merchant as a Service! Enable secure self-service anywhere and anytime with PCI-compliant real-time payments updated and reconciled to your customer’s accounts or allow them to leverage the self-service convenience of “set and forget” using scheduled autopayments through our online customer portal.

Hear From People Just Like YOU!

The staff was great at providing any reports we needed and customized our invoices. We held weekly webinars to make sure we transitioned from our old program to MuniBilling was smoothly. The conversion team inputted all our data from the old system so our staff was not tied up for hours during the conversion. I would highly recommend this service to anyone looking for a modern Utility Program.
We are a small utility company handling the utilizes for a local Indian Tribe. We love the flexibility and ability to use the system from any location and how the tribes members can access their accounts and look at their monthly usage.
We can stay on top of all the meters we have on campus and the easily modifiable route reports are top notch. MuniBilling was able to implement new strategies in metering.
Many in depth information features for our company that we did not have in our old software They can certify, print and mail out our bills for us which is a wonderful feature!
Working with the team at MuniBilling has made for an easy & quick transition from our prior software. They addressed all our questions and needs. Training was conducted via the web and all participants were knowledgeable, friendly, and helpful. Billing has become a breeze and we are saving time and resources.

Why Consider MuniBilling?

MuniBilling is the No. 1 choice for utility billing with features like a cloud-based design, instant upgrades, user-friendly customer portal, and thousands of integrations (and growing). We're perfect for customers of all sizes for customer service reps, billing specialists, and even technicians. 

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