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Make Your Implementation Simple And Easy With The MuniBilling Team

Avoid the trap of long, confusing, and halfhearted implementations by walking alongside our team to effectively project manage your implementation process, intelligently transfer your customer’s data, and ensure your bills are correct. We have accumulated an exceptional track of successful production cutovers following our structured process.


What Does Our Implementation Team Do?

Don't allow your company's billing to be setback by Utility Billing Systems with long-winded implementation processes. Allow our Implementation Team to work with your goals and needs as the most important objective. A win for you is also a win for your customers.

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Our 5 Phase Implementation Process

A smooth implementation is one of the most important things to consider when changing to a new Utility Billing System. Allow our team to guide you throughout your implementation to guarantee your success in every process phase. 


1. Requirements Gathering

Our Client Success Team identifies your business needs for a flexible solution. This allows the Implementation Team to compile requests to build your unique configuration and prepare for data extraction.

2. Data Extraction

Our Onboarding experts work directly to extract your company's existing data to transfer it to production. Then, our Implementation Team configures business rules to meet specific billing requirements.

3. User Training

The Implementation Team trains your team to ensure comfortability and confidence with the use of the MuniBIlling system in your company.

4. Product Configuration

Our Implementation team provides rapid response to any issues brought up during the testing phase to ensure success every step of the way.

5. Product Stabilization

Client Success continues to provide rapid response to ensure successful stable billing operations. Client Success schedules an initial business review to analyze your new automated operations and strategize go forward improvements.

Our Implementation Team Will Keep Your Utility Billing System Running And Risk Free

Risk is a natural occurrence when implementing a major change into your company's business operation. And to avoid risk would mean not getting you the full potential of your new Utility Billing System. That's why one of our Implementation Managers will work alongside your stakeholders to follow a five-step process to identify, manage, and resolve any risks that may come up. 


Step One

Identify The Risk

Identify the potential events, event sequences, and vulnerabilities where the risk is present.

Step Two

Perform A Risk Assessment

Qualify the risk of each event by weighing its potential impact on the likelihood of it occurring.

Step Three


Rank the potential risks for resolution.

Step Four

Track Risks

Document ricks in the MuniBilling Risk Reporting Tracker.

Step Five

Implement Risk Mitigation Plan

Rank the potential risks for resolution.

Ensuring your data is transferred and the system is set up with YOUR needs in mind

Why Consider MuniBilling

MuniBilling is a leading utility billing solution provider with a proven track record of helping our clients eliminate manual overhead and automate their business operations through system integrations, powerful self-service capabilities and intelligent insights to make timely effective decisions.

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