Cloud Based Utility Billing Software That Makes Sense
An affordable, comprehensive, user friendly utility billing software solution offering easy billing creation and inexpensive bill printing services, online payment portal for your customers with real-time balance and payment information.
A Full Service Utility Solution For When You Need Additional Help
Having staffing issues due to COVID-19? Is your staff aging out? Is your staff overworked? We offer a full-service staff augmentation solution where we manage your entire billing process from end-to-end. We have a US-based call center for customer calls, we create and deliver customer bills, and supply you with a set of monthly management reports.
Experience and Premier Customer Support
We have established a team of Utility Billing Experts. We have developed an end-to-end onboarding process that begins with understanding your needs and requirements. We will make sure you are fully trained on how to use the MUNIBILLING Platform but honestly, it is very intuitive. And here’s the best part - you will be assigned an Account Manager that will be personally responsible for answering your questions and support your initiatives.
Cloud Based Utility Billing: Anywhere and Everywhere
Your data is accessible from ANY device with an internet connection. You will never have to worry about computer crashes and losing your data. Your data is backed up automatically. You never have to update your software – it is always current with regular updates and new features.
Our Services
Full Service Staff Augmentation
Worried about how to deal with staffing issues due to COVID-19, extended vacations, or retirement? Our staff of experienced billing experts will handle all your daily billing operations.
Software Subscription
Already have a full staff and processes that work great? Our cloud-based Utility Billing Software is easy to use and has all the functionality you need, including an integrated customer portal.
Key Software Features
Cloud Based
Printing Services
Custom Fields
Integration
eBilling
Lock Box
Service Orders
Customer Portals
Card Processing
Meter Integration
Custom Notes
Safe and Secure
And Always Growing
Our platform is constantly growing and improving, and you get to benifit from that growth. If there is a feature that our customers have requested, we have built it and can easily implement it into your software.
Prepare for the Future by Choosing Cloud-Based Utility Billing Software
Work from Anywhere
Work from home, or the office. Access MUNIBILLING anywhere that you have an internet connection.
Automatic Data backups
We automatically back up your data every hour, so you don’t have to worry about data loss.
No More Downloads
Updates are made in the cloud and take effect immediately, so you don’t need to download or update a thing.
Unlimited support & free updates every two weeks. Modern utility billing software that keeps getting better
Customer Stories
"We have worked with MUNIBILLING over the last 4 years. They have always worked closely with us to accommodate changes in our billing needs and their technical support have always been extremely friendly and professional."
Grace O
"We are a small town but the MUNIBILLING team has made us feel as important as a big city. No matter how small a problem we have, their customer support is always available to answer a question. Billing days are much easier thanks to MUNIBILLING!"
Jenn H
"We use MUNIBILLING for both water and sewer billing. The conversion to their platform was smooth. Now that we are live on the platform, their customer support is outstanding."
Tara P
"The customer service during the switch was absolutely fantastic. We were able to get in touch with support many different ways whenever we needed it. The program is so intuitive and the features just make sense. It almost feels like it was customized just for us!"
Danielle J.
"Unlike our previous platforms which used modified financial architecture, MuniBilling was constructed from the ground up as a utility billing platform. It is much easier to use and intuitive"
Jeffery W.